We aim to provide a high standard of accommodation for your holiday and in return our guests are expected to enjoy and respect the property and its contents.  This simple philosophy should not require a host of rules and regulations but there a few guidelines for the benefit of all.



In this agreement:

1.1 The “Property” means Lantern House, Market Place, Alston, Cumbria CA9 3AB

1.2 The “Owner” means Chris Reed.

1.3 The “Contents” mean the fixtures, fittings, furnishings, equipment, crockery, utensils, linen and all other items within the Property.

1.4 The “Holiday Break” means the period from 3 p.m. on the day of arrival until 10 a.m. on the day of departure.

1.5  The “Hirer” means the person who has made the booking.

1.6 The “Guests” means the people occupying the property during the “Holiday Break”.



2.1  No contract will be created between the “Owner” and the Hirer for the use of the “Property” until the owner has confirmed the hirers booking by e-mail or other written means.

2.2  The permission to use the “Property” is granted by the “Owner” to the “Hirer” for the purpose of a holiday only. The “Hirer” shall not be entitled to a tenancy, or to an assured short hold or assured tenancy, or to any statutory protection under the Housing Act 1988 or to any other statutory security of tenure now or when this Licence ends.

2.3  The “Hirer” accepts full responsibility of all the “Guests” and shall ensure that they comply with the terms of this agreement and the “Hirer” accepts the terms of this agreement on behalf of all such persons.



3.1  The “Owner” permits the “Hirer” to occupy the “Property” and to use the “Contents” for the “Holiday Break” for the Letting Fee, payment of which is required in advance.

3.2  The “Property” will be available for occupation from 3 p.m. on the day of arrival. All of the “Guests” must vacate the “Property” with their effects by 10 a.m. on the day of departure.  Failure to do so will result in the “Hirer” being charged a further day’s proportionate Letting Fee

3.3  The “Hirer” must be one of the “Guests” and the “Property” cannot be sublet privately by the “Hirer” or put up for auction on e-bay or any other internet company or privately.

3.4  The number of “Guests” occupying the “Property” must not exceed 9.



4.1  The Deposit must be paid at the time that the “Property” is booked by the “Hirer”.

4.2  The balance of the Letting Fee must be paid by the Payment Date. If the booking is made after the Payment Date the whole of the Letting Fee must be paid at the time that the “Property” is booked by the “Hirer”. Non payment of the final balance when it comes due will constitute cancellation of the holiday and forfeit of the deposit.



5.1  If the “Hirer” cancels the booking of the “Property” then the “Owner” shall be entitled to retain the Deposit. Should the cancellation occur after the balance of the Letting Fee has been paid or become payable then the “Owner” shall be entitled to payment of and to retain the full amount of the Letting Fee.

5.2  If the “Owner” has to cancel the booking for reasons beyond their control, they will refund the Letting Fee and no extra compensation shall be payable. The “Owner” shall not be responsible for travel expenses, alternative accommodation or other expenses that may have been or may consequently be incurred. The “Hirer” is advised to take out travel/trip insurance which should cover any cancellations for reasons beyond its control.


  1. KEYS

6.1 The “Owner” will issue to the “Hirer” two sets of keys to the “Property” on the day of arrival and the “Hirer” must return them to the key rack on the day of departure Date. If the “Hirer” loses a key the “Hirer” shall pay to the “Owner” the reasonable cost of having a replacement cut or the locks being changed



7.1  Allow the Owner to enter the “Property” to inspect it, at all reasonable times causing as little inconvenience to the “Hirer” as reasonably practicable.

7.2  Not cause any damage to the “Property” or the “Contents”.

7.3  Do nothing that may reasonably be considered to cause a nuisance or annoyance to the “Owner” or to any other occupier of adjoining or neighbouring properties.

7.4  Do nothing, or permit any act, that would make any insurance policy on the Property void or avoidable or increase the premium;

7.5  Comply with the regulations set out in the Owner’s notices within the Property.

7.6  Do not allow any pets or other animals into the “Property”.

7.7 Do not, or permit any of the “Guests”, to smoke in any part of the “Property”.

7.8 Ensure that children are properly supervised at all times.


  1. USE

8.1 The “Hirer” must not use the “Property” except for the purpose of a holiday by the “Guests” during the “Holiday Break”, and not for any other purpose or longer period.



The “Owner” must:

9.1  Allow the “Guests” enjoyment and use of the “Property” for the “Holiday Break” free of interruption except as provided by clause 7.1 or in the case of emergency;

9.2   To provide clean bed linen and towels for the “Holiday Break”. We have a travel cot but we do not provide linen for it.



10.1  The occupation of the “Property” by the “Guests” shall be entirely at their own risk.  To the fullest extent permitted by law the “Owner” excludes all liability to the “Guests” for any loss or damage to the property and possessions of any of the “Guests” and for any personal injury occasioned in the course of or in connection with the use of the “Property”.  The “Guests” shall be responsible for the security of their own property and possessions.

10.2  Lantern House is a four storey property with three flights of stairs so is not suitable for those who have limited mobility

10.3 There is no dedicated parking for Lantern House.  There is unreserved parking in the Market Place and finding a space nearby is not normally a problem. The “Owner” has no obligations whatsoever relative to guests’ vehicles.